Description
About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.
Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.
Intro: Pinterest is looking for a Learning Specialist II to support a dynamic portfolio of People programs through strong operational execution, reliable delivery and thoughtful participant and stakeholder support. You’ll support AI operations, leadership operations and Basecamp, while adapting as business priorities, supported programs and focus areas evolve.
What you’ll do:
- Lead end-to-end program operations for assigned People programs, including scheduling, enrollment, logistics, participant communications and stakeholder support.
- Establish dependable operating rhythms, work plans and documentation that enable clear ownership, timely delivery and scalable execution.
- Partner with program owners, cross-functional teams, facilitators, vendors and internal stakeholders to coordinate effective, participant-centered experiences.
- Collect, organize and analyze program-effectiveness and vendor-performance data, delivering accurate, on-time reporting and operational insights.
- Provide live-event and production support, troubleshoot issues quickly and help maintain a high-quality experience for participants and facilitators.
- Maintain quality-assurance practices, identify operational friction and implement repeatable process improvements across assigned programs.
- Use AI to accelerate analysis, reporting, documentation and iteration while applying judgment and verification to ensure accuracy, quality and appropriate handling of sensitive information.
What we’re looking for:
- Minimum of 3 years of experience in learning-program operations, learning and development, talent operations, employee experience or related People-program operations.
- Experience managing end-to-end operations for complex programs, including scheduling, logistics, enrollment, communications and stakeholder support.
- Strong program-management and organizational skills, with the ability to prioritize across multiple changing programs and deadlines.
- Experience collecting, organizing and analyzing program or vendor data to assess effectiveness, identify trends and recommend operational improvements.
- Experience partnering with cross-functional teams, facilitators, vendors and internal stakeholders to deliver aligned, participant-centered experiences.
- Strong attention to detail, quality assurance and proactive problem-solving skills for troubleshooting operational issues and improving repeatable processes.
- Demonstrated ability to use AI to improve speed and quality in day-to-day workflow for relevant outputs, paired with critical evaluation, verification and responsible handling of sensitive data.
- Bachelor’s degree in a relevant field such as Learning and Development Operations, or equivalent experience.
Relocation Statement:
- This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
In-Office Requirement Statement:
- We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
- This role will need to be in the office for in-person collaboration once a year and therefore can be situated anywhere in the country.
#LI-HYBRID or #LI-REMOTE
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
Our Commitment to Inclusion:
