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Trust & Safety Technical Strategist

 

Trust & Safety Technical Strategist

San Francisco | California | United States

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. As a Pinterest employee, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping users make their lives better in the positive corner of the internet. We’re looking for a curious problem-solver to join our Trust & Safety team as a Technical Specialist. With your top-notch critical thinking skills, you’ll define metrics and build dashboards to monitor the performance of our Trust & Safety team, perform analyses to guide decision-making, and sleuth out inappropriate activity to keep Pinners safe. You’ll get up close and personal with the day-to-day operations of our review teams in order to define the questions that need to be answered, deliver insights, and shape our operational processes. In a typical week or month, you will be responsible for dashboards and reporting, ad-hoc analyses, and collaborating with team members to maximize efficiency.

What you'll do:

  • Create and monitor dashboards and tools to measure team performance
  • Manage and improve existing technical workflows
  • Provide ad-hoc data support for the Trust & Safety team’s daily needs
  • Respond to analysis and data gathering requests from cross-functional partners, including our Policy and Legal teams
  • Identify trends and opportunities to drive improvements in operational efficiency

What we’re looking for:

  • 1-3 years of experience in an analytical role
  • Familiarity with SQL and visualization software (such as Tableau) to manipulate large datasets
  • Experience in Python or the strong desire to learn
  • A team player who’s able to anticipate needs as well communicate complex ideas and data rationales

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