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Trust & Safety Core Operations Agent

 

Trust & Safety Core Operations Agent

  • Dublin, Ireland
  • Community Operations > Marketing
  • Community Operations > Trust & Safety

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. As a Pinterest employee, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping users make their lives better in the positive corner of the internet.

We’re looking for a thoughtful and resilient individual with quick decision-making skills to help us make Pinterest feel safe and welcoming. You’ll help us evaluate controversial or objectionable content so Pinners learn what’s okay on Pinterest and what’s not. You'll also have the chance to impact the development of new policies as the expertise you gain in this role will be a valuable asset to our Policy team. 

What you'll do:

  • Review content that might be controversial or objectionable; accurately and quickly assess for compliance with our community guidelines
  • Distill key concepts from internal policies and communicate them over email to Pinners
  • Learn and implement evolving policies and guidelines
  • Identify content guideline gaps and trends to help improve Pinterest policies and methods of enforcement
  • Observe and communicate trends and patterns in content
  • Surface tooling improvements and bugs to our engineering partners

What we're looking for:

  • Strong critical and contextual thinking skills with a bias toward action in ambiguous situations
  • Willingness to learn complex policies quickly with curiosity and openness
  • Experience with content review (strongly preferred)
  • Self-motivated and hard-working
  • Comfortable with viewing objectionable content and discussing difficult subjects clearly and calmly
  • Ability to remain detail oriented during long periods of focus
  • Turkish, Arabic and Russian languages preferred but not required

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Get to know us:

Our mission

Hear what CEO Ben Silbermann has to say about how Pinterest chooses to do the right thing on the internet.

Supporting our Pinners and Pinployees

Since COVID-19 upended life as we knew it, Pinners began using Pinterest differently than before, and Pinployees have a drastically new set of needs. Learn more about our response to and support of these new priorities, with well-being and self care at the forefront. 

Our commitments to inclusion and diversity

We are listening and acting. Read about the actions Pinterest is taking to increase inclusion and representation on our platform and at our company, and our commitments in support of other organizations. 

Our Employee Resource Groups

Pinterest is home to 10+ ERGs, hear from them on how they're inspiring and staying inspired at Pinterest.

What's new on the platform

Want to stay up to date on what Pinterest is up to? Check out our Newsroom!

We’re looking for all kinds of people


To build an app that’s used and loved by people all around the world, we need a team with all kinds of different perspectives, experiences and backgrounds.

To put it legally: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. Pinterest policy prohibits unlawful discrimination based on race, color, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or any other consideration made unlawful by applicable federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Pinterest is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of Pinterest and prohibits unlawful discrimination by any employee of Pinterest.

Pinterest is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accessibility@pinterest.com.

Pinterest will consider qualified applicants with arrest and conviction records for positions in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.

Pinterest also participates in the E-Verify program in certain locations, as required by law. See https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf