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Product Operations Manager

 

Product Operations Manager

  • San Francisco, California, United States
  • Full-time
  • Community Operations

About Pinterest:  

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. As a Pinterest employee, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping users make their lives better in the positive corner of the internet.

We’re looking for a Product Operations Manager to help us represent the Pinner voice alongside the many teams working to build Pinterest. The Product Operations Team is responsible for acting as a liaison between Pinners, Community Operations, and Product. The work you’ll do will drive a better user experience and ensure that Community Operations is connected to the direction of our growing product, stays up to date on Pinner facing experiments, and coordinates go to market plans to ensure smooth product launches. 

 What you’ll do:

  • Build and maintain strong relationships with stakeholders in Product and Operations
  • Analyze data and report insights & trends to several cross functional teams across the company 
  • Work directly with Product to thoroughly understand experiments, upcoming product changes and roadmaps and communicate those with internal stakeholders
  • Strategize on ways to improve the Pinner experience by prioritizing top issues and feedback about the product and core features
  • Work cross functionally amongst teams such as Product, Design, Engineering, Product Marketing, Research, & Community Operations

What we’re looking for: 

  • At least 3+ years working directly with Product teams in a Product Operations or a Product Specialist role within a cross functional working environment
  • Experience leading and owning cross-functional projects that improve a user experience or solve a problem within workflows, tooling, user support or enforcement.
  • Experience advocating, negotiating and driving results amongst competing priorities and metrics
  • SQL or Python, Excel, Tableau experience 
  • Someone who is passionate about Pinterest and our Mission to bring everyone the inspiration to create a life they love

#LI-ASF

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Get to know us:

Our mission

Hear what CEO Ben Silbermann has to say about how Pinterest chooses to do the right thing on the internet.

Supporting our Pinners and Pinployees

Since COVID-19 upended life as we knew it, Pinners began using Pinterest differently than before, and Pinployees have a drastically new set of needs. Learn more about our response to and support of these new priorities, with well-being and self care at the forefront. 

Our commitments to inclusion and diversity

We are listening and acting. Read about the actions Pinterest is taking to increase inclusion and representation on our platform and at our company, and our commitments in support of other organizations. 

Our Employee Resource Groups

Pinterest is home to 10+ ERGs, hear from them on how they're inspiring and staying inspired at Pinterest.

What's new on the platform

Want to stay up to date on what Pinterest is up to? Check out our Newsroom!

We’re looking for all kinds of people


To build an app that’s used and loved by people all around the world, we need a team with all kinds of different perspectives, experiences and backgrounds.

To put it legally: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. Pinterest policy prohibits unlawful discrimination based on race, color, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or any other consideration made unlawful by applicable federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Pinterest is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of Pinterest and prohibits unlawful discrimination by any employee of Pinterest.

Pinterest is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accessibility@pinterest.com.

Pinterest will consider qualified applicants with arrest and conviction records for positions in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.

Pinterest also participates in the E-Verify program in certain locations, as required by law. See https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf