Person, Flooring, Wood, Floor, Hardwood, Furniture, Plywood, Couch, Sphere

 

Spam Operations Agent (Contract)

 

Spam Operations Agent (Contract)

San Francisco | California | United States

We’re looking for a hardworking and detail-oriented team member to join our Spam Operations team. As a Spam Operations Agent, you’ll investigate account-related abuse and support the improvement of our machine learning models. The Spam Ops Team is dedicated to protecting the Pinterest community by removing spam content and bad accounts/businesses  from Pinterest so that Pinners can discover and share the things they love safely and securely.

What you’ll do:

  • Review Pinterest accounts and business accounts to help us measure how well our spam detection systems are working.
  • Learn and enforce our company policies and community guidelines
  • Respond to user inquiries relating to their accounts and/ or websites
  • Provide feedback to policy team on areas of improvement
  • Develop a deep understanding of spam and how it affects Pinterest as a whole while identifying areas of improvement in our review and labelling processes

What we’re looking for:

  • Motivated team player capable of working independently when necessary
  • Willingness to learn multiple sets of policies quickly
  • A detail oriented individual with the ability to remain focused over extended periods of time
  • Strong communication skills

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