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How Pinterest is Supporting its Employees Since Everything Changed

Like all companies, we’ve had to adjust to a new style of working and make some hard decisions. As the world sheltered-in-place, more and more people turned to Pinterest to find ideas to make living at home easier, fun and inspiring. With record levels of user engagement we are staying focused on bringing inspiration to people around the globe so they can create a life they love, for example we recently launched our Today Tab for daily ideas. We know that in order to make that happen for Pinners (our users), it also has to be true for our employees. That's why we've made it a priority to focus on our own team so that they are supported in the new world we’re all navigating. We believe that only when we take care of ourselves, are we able to take care of our work. 

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Pintentions: Last week we wrapped Pintentions, a four-week, homemade self-care program, we developed after growing concerns that burnout was on the horizon for our employees. The goal was to provide everyone with the tools they need to create balance in their life. At the start of each week we shared resources and best practices focused across four themes that research tells us can help prevent burnout: prioritizing, controlling, connecting and learning. The resources, here for your reference, included books (including a book from one of our own!), podcasts, articles, wellness exercises and playlists to set the weekly intention. And then each week our leaders shared their own stories and hands-on tips including blocking time for childcare, rethinking to-do lists, taking phone meetings while walking, and encouraging employees to turn off their laptop cameras to address eye fatigue from non-stop video meetings. 

Then, everything culminated in our ‘home offices’ shutting down for two well-being focused days. There were no meetings, no emails, no expectations to be on — just time to focus on recharging. Which we all needed because we haven’t been simply ‘working remotely’--we’re doing it during a global health crisis, which for many has been simply exhausting. 

"At Pinterest, we’re all motivated by the impact that our work has on our Pinners. Given that working remotely is our new normal for some time to come, launching Pintentions offered an opportunity for our team to be a little more equipped to “not just go with the flow, but keep growing with it too."

We hope that the combination of our leaders sharing their stories, the resources we provided, and the time off, support our team to take care of themselves, find the time to connect with each other, as well as family and friends, in a meaningful way--and continue to inspire our Pinners for a long time to come.

Expanded benefits: We’ve always been committed to supporting the wellness of our employees with a variety of programs, and we’ve broadened them even more in response to COVID-19. This includes greater mental health support, expanded paid leave for caregivers and those recovering from COVID-19, new family and caregiver resources, coaching, and additional wellness classes. We believe one of the critical ways to support our employees is to address the physical and mental well-being for them, their partners and their dependents. That’s why last week it was an obvious decision for us to be a part of the Invest in Parents pledge because working parents need our support now more than ever. 

Supporting each other: We have more than ten employee-led Pinterest Communities, representing populations that have historically been underrepresented. While these groups have been thriving for years they’re connecting and supporting each other in new ways since COVID-19. For example, the Asians@ Community hosted a company conversation to discuss xenophobia experienced as a result of the pandemic. This forum built community, connection, and support when they needed it most. The PinAble@ Community, our inclusivity advocate group for people with all abilities, hosted a special mental health discussion and creative activity led by artist and author, Carissa Potter, who wrote “It’s okay to feel things deeply”. Our Parents@ Community held conversations to discuss how they’re balancing work and childcare. And, our employees who live alone are coming together in new “virtual-roomates” communities to connect through dance parties and book clubs. I’m constantly inspired by the support our community continues to provide each other during this tough time. 

Finally, COVID-19 has brought all of our companies together like never before. I’ve certainly appreciated the support of and inspiration from my peer HR leaders. By learning from each other, trying or adopting programs and approaches, we’ve been able to create better, more supportive work environments for all our employees around the globe. Coming together to share ideas and support each other will really make a difference, not only during this crisis, but also long after it is behind us. So - if you’re interested in hearing more about any of these programs feel free to reach out.

And, if you’d like to learn more about Pinterest, our culture, and the opportunities we have to join the team you can find more about us here. We have more than 70 openings across a variety of roles. We’re always looking for talented, passionate individuals who want to help us create the Internet’s home for inspiration. 

We hope that by sharing this work we have the opportunity to support each other - because we really are all in this together.

#Pintentions #COVID19 #HumanResources #Leadership #JoDennis #Support #Culture

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